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Continuing Education

Person taking notes beside open laptop on desk- Insurance CE courses made easy

Insurance CE Courses Made Easy – State-Specific Packages with BetterCE

Posted on 10.23.25

Renewing your insurance license shouldn’t feel like solving a puzzle. At BetterCE, we know how confusing state rules, course formats, and special training requirements can be. That’s why we created Complete Compliance Packages — pre-built, state-specific packages designed by compliance experts that take the guesswork out of insurance CE courses.

Our packages, with immediate course access and rapid reporting, are designed to save you time, eliminate stress, and ensure compliance.

How Insurance CE Gets Complicated

While many states have similar CE requirements, many states set their own requirements for insurance continuing education. That means the total hours, approved formats, and mandatory topics vary widely. And states frequently change training requirements. Here are just a few examples:

  • California: 24 hours every two years, plus additional courses like 8-Hour Annuity Best Interest Training, 4-Hour refresher courses, and new 2 and 4-hour training requirements for life and variable life agents.
  • New York: Ethics, insurance law, and diversity/bias training are required, along with line-specific hours.
  • Other states: Many states, like Maryland, Connecticut, and New York, require minimum hours per line of authority. This can often make course selection risky – especially for agents licensed in multiple lines of authority.

To provide additional certainty, BetterCE offers agents the ability to review all of their state-specific training requirements and access everything they need to manage their license on their state requirements page, here: State Requirements.  

Close-up of hands typing on keyboard- five benefits of BetterCE fast CE reporting.

The Complete Compliance Package Advantage

Our Complete Compliance Packages are built by compliance specialists who monitor every state’s rules. With one click, you’ll get a custom-designed bundle that:

  • Matches your state’s required insurance CE hours
  • Covers mandatory topics like ethics, law, annuities, LTC, or flood
  • Avoids duplicate CE credits (which many states reject)
  • Clearly labels special-topic courses as state-mandated
  • Offered at a much lower “bundled” price than purchasing courses individually

For example, a California life agent selling life insurance or annuities will find a package with all 24 required hours — including ethics, annuity, and any new special training requirements — at a bundled discount. No guesswork, no wasted money.

Learn Your Way with Immediate Course Access

When you enroll in a Complete Compliance Package (or any of our text-based courses), you’ll have immediate access to your courses. Upon purchase, you’ll be automatically enrolled and taken immediately to access your courses. Start right away, or return at a later date. Study on any device, pause anytime, and pick up where you left off. All quizzes and final exams are scored instantly and can be retaken as many times as you wish, so progress is smooth and stress-free.

What immediate access means for you:

  • Courses appear in your dashboard the moment you check out
  • Self-paced learning from phone, tablet, or desktop
  • Auto-saved progress, so you can learn in short bursts or longer sessions
  • Unlimited quiz and final exam retakes.

Pair that with our state-specific packages and you’ll have the right courses, ready to go—so you can finish faster and move on to renewal.  

Woman studying at desk on laptop- BetterCE phone number- 1-888-501-7330.

Rapid Reporting for Stress-Free Renewals

Finishing insurance CE courses is only half the battle – you also need them reported to your state on time. That’s why BetterCE provides same-day credit reporting. We report to each state twice daily, so no surprises, just rapid reporting that ensures your license renewal stays on track. And for each course we report on your behalf, we’ll send you our Next Step Reminder email that shows what’s been reported and provides guidance and links needed to verify compliance and renew your license.

Avoid the Pitfalls of DIY Course Selection

Agents who pick courses individually often run into the same problems:

  • Not selecting the correct course that their state requires
  • Wasting money on classes that don’t count
  • Duplicating courses that states won’t accept
  • Missing required topics that block license renewal

Our pre-built Complete Compliance Packages eliminate these risks by covering every requirement up front. You’ll know your CE selection is complete and compliant.  

Six BetterCE complete compliant package advantages.

Get Started Today – Complete Your Insurance CE With BetterCE

At BetterCE, our mission is to make CE fast, easy, and 100% compliant. With state-specific packages, immediate course access, and rapid reporting, our Complete Compliance Packages are the smarter way to renew your license.

Stop guessing. Start with BetterCE — and complete your insurance CE the easy way.

Female taking course on laptop- What's the Difference Between Prelicensing and CE?

What’s the Difference Between Prelicensing and CE

Posted on 06.23.25

Becoming and staying licensed as an insurance agent in the United States involves two distinct phases of education: prelicensing and continuing education (CE). At BetterCE, we help licensed professionals meet their insurance CE requirements through online, text-based courses and live webinars.

Before we get into that, it is important to understand what separates prelicensing from insurance continuing education and why each plays a crucial role in your career.

What Is Prelicensing Education?

Prelicensing is the starting point for anyone who wants to become an insurance agent. Depending on the state you are trying to become licensed in, you may or may not have to take a state-approved prelicensing course in the line of licensing you want to sell. Some states require taking a pre-licensing course, while others do not. You should check with your state’s Department of Insurance to be certain. 

Regardless of whether or not the state requires a pre-licensing course, we strongly encourage you to do so. The study materials for any type of license are vast and often complex. Pre-licensing courses not only help you better understand the subject matter more easily, but they also help narrow the focus of the topics that are most likely to be covered on the state exam. Prelicensing courses cover the following foundational knowledge:

  • Definitions
  • Insurance laws
  • Policy types
  • Ethical standards

They are structured to help you pass the licensing exam, not to prepare you for long-term client work. Many states require at least 20 to 40 hours of study, though some require more, depending on the license type. 

These courses are typically offered by private education providers, and many states allow them to be completed entirely online. Some states also approve in-person classes through community colleges or local training centers, but most learners choose online options for flexibility.  

Male taking notes while working at laptop- Prelicensing courses cover four areas.

Once you have completed your studies, you will be required to take an exam to show that you are proficient in the lines of insurance you wish to sell. The exam is strictly proctored and must be taken in a facility approved by the state. The topics covered typically include both state-specific and national components. Most states require a minimum passing score of 70 percent.

After you successfully pass your pre-licensing examination, there are 2 additional steps that must be completed in almost every state. First, you must undergo fingerprinting from a facility specifically approved by the Department of Insurance for the state for which you are applying. The purpose of this is to run a background check through a national database to ensure that you do not have a criminal background that would prohibit you from being eligible to sell insurance. States differ in what types of crimes are allowed, but generally, individuals having recent felonies or crimes of moral turpitude are not eligible for licensing. Again, you should check with your state’s Department of Insurance to be certain if this is a concern.  

After obtaining your fingerprints, only 1 step remains: completing your license application. This is a relatively straightforward procedure that requires you to fill out an application, provide responses to additional background questions, and then pay the initial application fees. The fees differ by state, but range from $25 to as much as $250. For most states, you can review the fees as well as access your application through the National Insurance Producer Registry, here: NIPR

What Is Continuing Education (CE)?

Once you are licensed, your focus shifts to staying compliant. Insurance continuing education (CE) is mandatory in all states and required for license renewal or continuation of your license. Almost all states require agents to complete 24 hours of CE every two years, including at least 3 hours on ethics; however, a handful of states have slightly different CE requirements (Missouri, Massachusetts, New York, Nevada, Iowa, and Kansas). Many states also require that you take special training if you sell certain products. For example, most states require that you take product-specific training if you sell Annuity Products, Long Term Care Policies, or Flood Insurance. These courses apply to your CE requirements. Again, you can verify the specific requirements and fees in the State Requirement section of NIPR, located here: NIPR STATE REQUIREMENTS. BetterCE Insurance CE courses are designed to help licensed professionals stay current with laws, regulations, and industry best practices. The topics are more applied than prelicensing.

These might include:

  • Annuities
  • Long-term care
  • Social Security strategies
  • Anti-money laundering

BetterCE offers CEU courses in two formats: text-based online courses and live webinars. Agents can study at their own pace and track the credit hours they earn. Most importantly, BetterCE reports your credits to your state department of insurance the same day as courses are completed. Some states also allow you to carry forward extra CE credits for insurance to your next renewal period. However, rules vary by location, so it is important to confirm with your state department or a CE provider.  

Person taking online course- BetterCE offers CEU courses online and live webinars.

How Prelicensing and CE Compare

Prelicensing and CE are two completely different phases of your professional development. Here’s how they stack up:

Category Prelicensing Continuing Education (CE)
When Required Before the licensing exam After licensure
Purpose Prepare for the state exam Renew and maintain the license
Frequency One-time per license Recurs every renewal cycle
Content Insurance basics, laws, ethics Law changes, product updates, advanced topics
Format Lecture, online modules, live classes Self-paced text-based or webinars
Testing Required final and licensing exam Unlimited quizzes or tests per course
Compliance Risk Cannot take the licensing exam License suspension or revocation

How CE Meets Real-World Needs

While prelicensing teaches you how to pass the test, CE helps you stay competent in a fast-changing industry. That difference matters when clients rely on you for accurate, up-to-date information.

CE also gives you space to specialize. You can select insurance CE topics that align with your practice, such as Medicare planning, long-term care insurance, or estate strategies. This personalization not only sharpens your expertise but also expands your value to clients.

We built BetterCE’s platform with these real-world needs in mind. Our course tracking, flexible scheduling, and automated state reporting simplify the process, especially for agents managing multiple licenses.  

Blue Continuing Education enter key on keyboard- BetterCE makes CE easy and worth your time.

Explore Smarter CE Options Designed Around You

At BetterCE, we believe continuing education for insurance agents should be easy to access, easy to track, and worth your time. That is why we offer online CE credits in both text-based and webinar formats so that you can learn how and when you want.

We ensure that every course is approved in your state and take care of credit reporting so you never miss a deadline. Our unlimited exam retakes, clear course guides, and friendly support help you focus on what matters most: staying compliant and staying sharp.

Whether you’re gearing up for your next renewal or simply want a better way to manage your insurance CE courses, we’re here to support you. Explore our course catalog today and take the next step in keeping your license active and your knowledge current.

Featured: New Mexico map with red push pin- What Are My New Mexico Insurance License Renewal Requirements?

What Are My New Mexico Insurance License Renewal Requirements?

Posted on 06.05.25

Meeting your New Mexico insurance license requirements is not just about staying legal but about staying ready. As insurance professionals, you are responsible for more than just your clients’ policies. You also have to keep up with compliance rules that change over time. At BetterCE, we design our insurance CE courses to make that process easier, clearer, and more efficient for agents across the state.

This article explores everything New Mexico insurance professionals need to know about staying compliant.

Understand the CE Requirements for Each License Type

Every licensed insurance producer in New Mexico who holds a Life, Health, Property, Casualty, or Personal Lines license must complete 24 hours of New Mexico insurance license continuing education every two years. These 24 hours are split into general and ethics components.

At least 3 of those 24 hours must be in ethics, and another 3 hours must be completed through a classroom, classroom-equivalent, or live webinar format. The rest can be done online, using self-paced, text-based courses.

New Mexico’s rules are license type-specific, so your CE courses must match your active line(s) of authority. For example, if your license covers Life and Health, your CE courses need to be approved for those specific lines of authority. If you are a Property and Casualty producer, your courses must be approved for those specific lines. Agent who are multi-lines licensed (Property & Casualty and Life or Health) only need to complete 24 credits total and must complete courses approved for at least one of their license types held.

Some producers may be exempt from CE if they meet the 25-year rule. You may qualify for a waiver if you have held your license in good standing for at least 25 years without any lapses longer than 90 days. However, agents who sell Long-Term Care, Flood, or Stop Loss products must still fulfill the special training requirements required to sell these types of policies.  

Differences Between Webinar Courses and Traditional Text-Based Online Courses?

Black pen on top of open calendar book- Three steps to renew New Mexico insurance license on time.

When and How to Renew Your Insurance License

Timing matters when it comes to your New Mexico insurance license renewal. You must complete all CE requirements and submit your renewal application prior to your license expiration date. License expiration dates occur on the last day of your birth month, every 2 years. Agents can locate their expiration date and other license info using the NAIC License Manager.

Renewal is not automatic after completing your CE. You still need to submit your renewal application and pay your renewal fee. The state opens your renewal window 90 days before your license expiration date. During that window, you may submit your application through the National Insurance Producer Registry (NIPR) or Sircon. The renewal fee is $60. We always encourage agents to start early to avoid last-minute issues.

There are additional penalties if you fail to renew your license prior to your expiration date and wish to reinstate your license:

  • If you are late in renewing within 30 days, you will be charged an additional $90, plus the renewal fee of $60 ($150 total).
  • If you renew between day 31 and one year after expiration, the late renewal fee is $120 in addition to the $60 renewal fee ($180 total) . .

Your license is considered lapsed if you fail to complete your CE and renew your license within 1 year of your license expiration date. You will be required to retest and re-fingerprint to obtain an active insurance license. Once your CE is completed and reported, your compliance status will be reflected in the state system.

At BetterCE, we report your completed CE credits online directly to the state on the same day as courses are completed, so there is no need for paperwork on your part.  

Smiling female working at laptop- BetterCE reports completed courses- no paperwork needed.

Ethics and Special Training Rules You Should Know

Every producer must complete 3 hours of ethics training as part of their 24-credit requirement. The course must be approved by the New Mexico Office of Superintendent of Insurance.

Agent selling certain types of products must complete specialized CE training that counts toward their 24 credit requirement:

  • Flood Insurance: Producers must complete a one-time, 3-hour NFIP course before they can sell flood policies.
  • Long-Term Care (LTC): Agents must first complete an 8-hour initial training course. Then, they must complete a 4-hour refresher course every two years.
  • Stop Loss Insurance: To sell stop loss, producers must complete an 8-hour course focused specifically on that product.

These specialized training courses ensure producers understand the legal, financial, and ethical aspects of high-stakes policy types. At BetterCE, we offer state-approved courses for all of these areas. Our goal is to give you the tools you need to serve clients and meet all regulatory expectations.  

Professional female working with male agent- BetterCE supports insurance professionals through every CE step.

Renew Your New Mexico License With Confidence

Navigating your New Mexico insurance license requirements does not need to be stressful. Once you know what is expected—how many hours, what formats are allowed, and what deadlines apply—you can approach your New Mexico insurance license renewal with confidence and clarity.

At BetterCE, we support insurance professionals throughout every step of their CE journey. Whether you are preparing for your New Mexico insurance license exam, meeting ethics standards, or completing your 24-hour CE cycle, our online tools and expert-designed courses are here to help. Start your CE courses with BetterCE today.

Featured: New Training Requirements for New Jersey Insurance Agents- map of Northeast centered on New Jersey with red pin.

SPECIAL BULLETIN: New Training Requirements for New Jersey Insurance Agent

Posted on 05.14.25

New Jersey insurance agents who sell annuities now have new training requirements to follow. On April 21, 2025, the New Jersey Department of Banking and Insurance adopted updated rules that align with the 2020 revisions to the NAIC Suitability in Annuity Transactions Model Regulation. These changes apply to producers licensed before and after the effective date and must be completed within specific timeframes.

At BetterCE, we want producers to have a clear understanding of what is changing, who is affected, and how to stay compliant. This article breaks down the updates and explains how our state-approved courses can help agents meet the requirements on time.

What Is the Best Interest Standard?

The biggest change centers around the Best Interest Standard. Agents must act in the consumer’s best interest when recommending annuity products. Agents should follow specific steps to ensure their recommendations are based on the customer’s needs, not financial incentives.

The Best Interest Standard includes four main duties:

  • Care
  • Disclosure
  • Conflict of interest management
  • Documentation

Producers must gather information about the client’s financial goals and insurance needs. They must explain how the recommended product addresses those goals. They must also disclose how they are compensated and document the recommendation properly.  

People studying at table with laptops- quote from text about new training requirements for New Jersey insurance agents.

Who Needs to Complete Training?

Every producer who wants to sell annuity products in New Jersey must complete training that reflects the new standard. However, the specific course depends on when the agent was licensed.

Agents Licensed Before April 21, 2025

If you were licensed before the new rules took effect and completed the older 4-hour annuity training course, you still need to take additional training. A one-time 1-hour course is required to update your knowledge with the Best Interest Standard. This course must be completed by October 21, 2025.

Agents Licensed on or After April 21, 2025

If you were licensed on or after April 21, 2025, you must complete a full 4-hour annuity training course that includes the Best Interest framework. You must complete this course before recommending or selling any annuity products.

Important Deadlines to Know

Missing a training deadline could delay or prevent you from selling annuities. These are the key dates all producers should keep in mind:

  • April 21, 2025: New requirements officially take effect
  • April 28, 2025: Old annuity courses will no longer be accepted for approval
  • October 21, 2025: Final deadline to complete the 1-hour course for previously licensed agents
  • October 31, 2025: Last day for providers to report completions for the 1-hour course

Four important deadlines for New Jersey insurance agents.

Two Training Paths Available Through BetterCE

We offer both of the required training options through our online course platform. Each course is approved by the New Jersey Department of Banking and Insurance and designed to help agents stay on track.

4-Hour Training Course

This course is required for agents licensed on or after April 21, 2025. It includes a complete overview of annuity product types, consumer profile evaluations, ethical sales practices, and the Best Interest Standard. By the end of the course, students should feel confident navigating the new rules and making compliant product recommendations.

Our course is self-paced, text-based, and available online at any time. Once the course is completed, we report your credits directly to the state.

1-Hour Refresher Course

If you have already completed the old 4-hour annuity course, you only need to take this 1-hour refresher. It focuses on the new Best Interest Standard and covers updates to disclosure practices, sales conduct, and documentation rules.

Topics in this course include:

  • Ethical product recommendations
  • Consumer protections in annuity sales
  • Updates to required disclosure forms
  • State Guarantee Fund considerations

This course also meets the NAIC Annuity Suitability Training Requirement for New Jersey. Like our 4-hour course, it is fully online and self-paced.  

Man sitting at laptop with the word Training at bottom- Two training courses from BetterCE.

Key Terms You Should Understand

There are a few terms that agents should recognize when reviewing the training requirements:

  • Best Interest Standard: A rule requiring producers to base their recommendations on what is best for the consumer. It includes care, disclosure, conflict of interest management, and documentation.
  • Consumer Profile Information: The data producers must collect from clients, such as income, age, financial goals, and risk tolerance.
  • Producer Disclosure Form: A state-required form that outlines the agent’s role, compensation, and which insurers they represent.

Complete Your Training With Confidence

Now is the right time to ensure you’re compliant. Whether you need the full 4-hour course or just the 1-hour refresher, we have you covered.

Explore our New Jersey training catalog today and take the first step toward protecting your license, your clients, and your reputation.

At BetterCE, we make continuing education easy, reliable, and accessible for every insurance professional.

Featured: Florida map. Why Aren't All of My CE Credits Showing in Florida?

Why Aren’t All of My CE Credits Showing in Florida?

Posted on 11.27.24

We love serving Florida Insurance Agents and Adjusters! Not only are Florida agents seemingly always happy, but it is also a pleasure working with the Florida Department of Financial Services (DIFS). They run an excellent department that is always responsive, and they have an IT platform that makes course filing and credit submission super easy. Their Licensee Search Page allows agents to easily review their high-level licensing information and see a balance of their CE credits earned. Agents who wish to see more detailed licensing information can also log in to their DICE MyProfile, where they can review information about what courses they’ve taken and how many credits they’ve earned for each particular compliance period. 

While Florida does an excellent job on behalf of Florida agents and CE providers (and no doubt for countless other entities they regulate), we frequently receive inquiries from agents who completed all of their CE Requirements, but the Licensee Search Page shows less than the number of credits they earned. Understandably, they assume that we did not report all of the credits they completed with us when in fact, we did.   

Callout 2: continuing education word on yellow keyboard enter key- How Fl compliance periods work with CE credits allocation.

How Compliance Periods Work With CE Credits Allocation

The most common reason agents will see less credits displayed on the Licensee Search Page is because the credits they earned in the current compliance period were allocated to a prior compliance period where they did not complete all of their requirements. When applying newly earned credits to an agent’s account, DIFS systems will first allocate them to any prior compliance period in which all of the credits were not completed. 

For example, if an agent is in their 3rd compliance period and they didn’t do their CE in the prior compliance period, then any credits taken for the 3rd compliance period will first be applied to the prior compliance period. In this case, the agent could complete all 24 credits for their 3rd compliance period. We would submit them, but their Licensee Search CE Statistics would show 0 credits completed for this compliance period.   

Callout 2: Hands typing on wireless keyboard- Florida insurance licenses are considered perpetual.

Florida Insurance Licenses Are Considered “Perpetual”

The reasoning behind the way credits are allocated this way is that, unlike most other States, Florida insurance licenses are considered “perpetual”. Most States would put your license in a “lapsed” or “inactive” status if you failed to complete your CE requirements and renew before your license expiration date. In Florida, there is no renewal requirement. To remain active, agents only need to maintain at least one appointment. 

If CE requirements are not completed, then the agent’s appointments are canceled, but the license remains active. The license can only be canceled or expired if the agent fails to maintain at least one appointment for more than 48 months. You can read more about the Florida cancellation procedures in our article “What Happens if I Don’t Complete My CE Requirements by My CE Due Date”.   

Callout 3: How to check your FL CE requirements for your compliance period. 3 steps.

How To Check Your CE Requirements for Your Compliance Period

So how do you know if you have met all of your CE requirements for your compliance period? First, look up your license information on the Licensee Search Page. This provides high-level information about your license. Under the CE Statistics section, there is an area that shows the Number of Hours Completed. If you’re certain that you’ve completed all of your CE requirements, and it’s been ample time to have it reported (1 day with us), and the number of hours completed is less than expected, then you should check your license details in your DICE MyProfile. Your MyProfile page offers much more information about the courses you took and which ones you received credit for. It will also show which compliance period the credits were allocated. 

We hope this information is helpful to you. As always, BetterCE is here to assist you with any questions you may have, so don’t hesitate to contact us if we can help you in any way. We are here to help you successfully meet your Florida insurance CE requirements.

Featured: Woman -working on laptop at white desk- Why It's Important to Complete Your CE 3 Days in Advance of Your License Expiration

Why It’s Important To Complete Your CE 3 Days in Advance of Your License Expiration Date!

Posted on 10.24.24

Completing your continuing education requirements is an essential requirement for all insurance agents to keep their insurance license active. Almost every state also requires agents to file a renewal application (only FL, NC, and MI do not require a renewal application). In all but three states (MA, AZ, and NV), these requirements must be met every two (2) years prior to the licensee’s expiration date. Failure to meet these requirements most frequently results in the license being considered “expired” or “inactive.” In most cases, the agent is prohibited from transacting insurance, and the license will be terminated altogether if the requirements are not met and additional fees and penalties are not paid, usually within one (1) year. 

Why Waiting Until the Last Minute To Take CE Can Be Risky When Renewing Your Insurance License

Many agents operate under the assumption that they can wait until the last day to complete their CE and then renew their insurance license. Unfortunately, this is frequently not the case. All too often, we assist agents who completed their insurance CE on or one day before their insurance license expiration date but cannot access their insurance renewal application to renew their license on time. Their license then lapses or becomes inactive.   

Callout 2: Update concept on virtual screen- 2 primary reasons why insurance CE completion delays occur

Understanding Why Insurance CE Completion Delays Occur

Why would an agent seemingly meet all of their requirements but cannot renew their license in time? There are two primary reasons for this: How the state reporting systems interact and update, and how quickly the CE provider reports the credits to the state insurance department. 

Breaking Down the Insurance License Renewal Process

Let’s begin by explaining the basic processes that occur in the insurance agent license renewal process. At some point prior to their insurance license expiration date, the agent will sign up to take their continuing education courses with an insurance CE provider approved by the insurance department for their state of licensure. The agent then completes their courses. The CE provider must then submit the course credits the agent earned to the State Department of Insurance. The agent can then renew their license. 

Why Some Agents Face Issues Despite Completing CE Requirements on Time

Seems straightforward, right? It is for approximately 95% of agents who renew their licenses. Unfortunately, about 5% of agents follow what they think is the proper process; they complete their insurance CE on or before their expiration date, but then realize they cannot access their renewal application and renew their license on time. Why would this happen? As previously mentioned, it has to do with backend systems updating and CE provider reporting speed.   

Callout 2: 4 processes in the agent insurance renewal process

Understanding the Role of the State Insurance Departments in CE Processing in the USA

Let’s now consider what happens on the insurance department side when processing renewals. This is the process for almost every State Department of Insurance. The state receives the credits from the CE provider, and then they electronically apply or “bank” the credits earned to the agent’s CE transcript. The state’s systems then monitor and evaluate the credits applied to the transcript to ensure the agent has taken the required course topics and number of credits (usually 24). When the system determines the agent has met these requirements, their license becomes eligible for renewal. 

The Separate Systems for CE Transcript and License Renewal Applications

The insurance renewal application is hosted in a system (database) separate from the one where the CE transcript is maintained. When an agent’s CE requirements have been fulfilled, the transcript system notifies the renewal application system that the license is eligible for renewal. It is important to understand that this updating process usually occurs overnight, but occasionally can take up to 72 hours. 

Understanding the Concept of “Pending States” and How They Affect License Renewal

The tricky part of this process is when the State Department of Insurance makes the renewal application available. Some states make the renewal application available for agents regardless of whether they have met their CE requirements. The agent can fill out the application and pay any renewal fees before completing their CE requirements. The renewal application then goes into a “pending” status until the CE requirements are met.

Once the agent completes the CE Requirements and the transcript is updated, the renewal application is taken out of pending status and processed. Assuming this is done prior to the license expiration date, the renewal is successful. We call these “pending states.” This is the most efficient process for processing renewal applications because the agent can submit their application regardless of their CE status—they don’t have to wait for the systems to update. Only a handful of states use the pending process (GA, OH, CA, and IN).   

Callout 3: Hand clicking on renewal enter key- Pending States concept and how they affect license renewal.

The Complications With States That Don’t Use Pending Systems

Unfortunately, the vast majority of state insurance departments’ systems are not set up to allow for pending renewal applications. Instead, the renewal application is made available only after the CE credits have been submitted by the CE provider and the systems have been updated. Remember, it can take up to 72 hours for the systems to “speak to each other” and update.

So, if an agent completes their CE close to or on their expiration date, they still have to wait for the credits to be reported by the insurance CE provider and for the systems to update before their renewal application is made available. 

How CE Provider Reporting Times Impact the Licence Renewal Process

It’s also important to understand that CE providers can legally take 5–30 days (depending on the state’s rules) to report an agent’s earned CE credits to the Department of Insurance. Some CE providers offer same-day credit reporting, but they are under no legal obligation to do so. In our experience, on average, most other providers take 3–4 days to report credits. At BetterCE, we understand how important timely reporting is to the renewal process, so we report credits twice daily and 3–4 times daily at the end of the month.

What Happens if an Agent Completes CE Close to Their License Expiration Date?

Do you see the problems that can occur with how most states process renewals? An agent can complete their CE requirements on time and prior to their license expiration date, but the renewal application will only be made available after the CE provider has submitted their credits and the state’s systems update. If this does not occur prior to midnight of the agent’s license expiration date, the renewal application will have to be submitted late. All too often, this results in the agent’s license lapsing, and they must reinstate and pay additional fees. 

Exceptions and Grace Periods in Certain States

This is not the exact renewal process for all states, but it is for the vast majority. Approximately four states recognize this and allow grace periods (OK, PA, NJ, WI), but most do not. Still, other states have rules or regulations requiring agents to complete the CE requirements up to 15 days before the expiration date (IL, MD). We have yet to see this enforced, but it is done to encourage agents to get their CE done in time to ensure their renewal application is available.   

Callout 4: Cloud data server vector- What Happens if an Agent Completes CE Too Close to their Expiration Date?

We can’t recall any situation in which an agent’s renewal application wasn’t made available for more than three days after we reported the credits. For this reason, we recommend completing your CE at least three days before your license expiration date.  

Keep in mind that we calculate this based on using our services. BetterCE offers the industry’s fastest and most frequent CE reporting submissions, reporting 2–3 times daily. Very few other providers offer similar services. So, if you’re using another CE provider, we suggest finding out their reporting timeframes and adding any additional days to what we recommend. 

Why Completing Insurance CE Early Matters

Our goal is to provide you with the most helpful solutions for easily maintaining your insurance license. We hope this article was helpful in understanding the importance of completing your insurance CE in advance of your expiration date. With BetterCE, you can get your credits reported fast! Contact us for further assistance. We are here to help you meet your insurance requirements.

Featured: Map of Delaware- what are the late fees and penalties if I don't renew my Delaware insurance license on time?

What Are the Late Fees and Penalties if I Don’t Renew My Delaware Insurance License on Time?

Posted on 09.17.24

Renewing your Delaware insurance license on time is crucial to avoid unnecessary financial strain and disruptions in your career. Missing the renewal deadline can lead to hefty late fees and penalties, hindering your ability to legally operate as an insurance agent.

At BetterCE, we understand how challenging it can be to keep up with these deadlines. That’s why we provide online continuing education for insurance courses designed to help you stay compliant. We ensure your renewal process is smooth and stress-free.

This article discusses the importance of timely renewal of your Delaware insurance license.

Delaware Insurance License Renewal Requirements

You must complete specific renewal requirements every two years to maintain an active Delaware insurance license. The Delaware Department of Insurance mandates that all licensed agents complete 24 hours of insurance CE, with at least 3 of those hours dedicated to ethics training. This ensures you stay updated on industry standards and ethical practices while keeping your license in good standing.

In addition to the general education requirements, certain agents must fulfill special training obligations. For instance, if you sell flood insurance, you need to complete a one-time, 2-hour flood training course.  

Callout 1: Paper cutout of man under flood insurance umbrella- Delaware insurance license renewal requirements- 5 facts

Similarly, if you’re involved in selling annuities, a 4-hour annuity suitability course is mandatory before making any sales. Agents who solicit long-term care insurance must also complete a 3-hour training course on Delaware-specific long-term care laws and regulations within the biennial period.

Completing these requirements before your license expiration date is essential to avoid complications. We recommend that you plan your insurance CE early and keep track of your progress to ensure you can renew your Delaware insurance license without any issues. BetterCE is here to help you navigate these requirements and provide the necessary courses to stay compliant.

Late Fees for Delaware Insurance License Renewal

The renewal deadline for your Delaware insurance license falls on the last day of February in even-numbered years. If you miss this deadline, you’ll face a $100 late fee for renewals completed between March 1st and August 31st.

However, the fees escalate significantly if you delay your renewal past August 31st. Renewing your license after September 1st incurs not only the $100 late fee but also an additional $200 administrative fee, bringing the total cost to $300.

Failing to renew on time can also lead to suspension of your license, preventing you from legally conducting business until all requirements are met.   

Callout 2: Laptop open on desk- Late fees for Delaware insurance license renewal- 3 facts

Delaware Insurance License Renewal Process

Renewing your Delaware insurance license involves a straightforward process that ensures you remain compliant with state regulations. To successfully renew your license, you must complete specific continuing education for insurance requirements, submit your renewal application, and pay the necessary fees.

Here’s a step-by-step breakdown of the process:

Step 1: Complete Your Delaware Insurance Agent CE

Start by completing the required state of Delaware insurance agent CE. You need to finish 24 credit hours of Delaware insurance license courses every two years, with at least 3 hours in ethics.

At BetterCE, we provide all the courses you need to fulfill these requirements. Completing your CE education early is crucial to avoid any last-minute issues that could delay your renewal. We also offer live webinars. You can view our Delaware Webinar Catalog. 

Step 2: Submit Your Renewal Application

After finishing your Delaware insurance license course requirements, you must submit your renewal application through the National Insurance Producer Registry (NIPR) or other designated platforms like Sircon. This submission is essential to officially start the renewal process and should be done well before the license expiration date.

Step 3: Pay the Renewal Fees

The final step is paying the renewal fee of $100 per line of authority. To avoid late fees, ensure you complete this payment before the deadline.   

Callout 3: License renewal application- 3 steps to Delaware insurance license renewal.

Maintaining Your Delaware Insurance License: Avoiding Fees and Penalties

To keep your Delaware insurance license in good standing and avoid unnecessary fees and penalties, here are some crucial tips:

  • Complete CE Early: Finish your Delaware insurance license continuing education requirements well before the deadline to avoid last-minute stress. We recommend completing your CE at least 5 days before your license expiration date. 
  • Use BetterCE’s Reminder Services: Sign up for our free reminder services to receive timely alerts about your CE progress and renewal dates.
  • Keep Records: Keep detailed records of your completed CE certificates and renewal applications to resolve disputes or issues quickly. You can access your certificates for completed courses at any time from your My Courses section of your account.
  • Submit Early: Don’t wait until the last minute to submit your renewal application and fees; early submission helps prevent delays and costly late penalties.   

Callout 4: Red return button on keyboard labeled "renewal". 4 steps to avoid late fees and penalties in Delaware.

Take Control of Your Delaware Insurance License Renewal

Renewing your Delaware insurance license on time is essential to avoid hefty late fees and protect your professional reputation. By staying proactive with your continuing education and leveraging BetterCE’s reminder services, you can navigate the renewal process smoothly and maintain your license without stress.

 Don’t let missed deadlines disrupt your career—ensure you complete your Delaware insurance license requirements early and submit all necessary documents and fees on time. Visit BetterCE today to get started on your continuing education and keep your license in good standing.

Featured: Map of Florida- What Happens if I Don't Complete My Insurance CE by My CE Due Date?

What Happens if I Don’t Complete My Insurance CE by My CE Due Date in Florida?

Posted on 09.09.24

Florida has different rules than most other states regarding keeping your insurance license active. To begin with, Florida insurance licenses are considered “perpetual.” There is no “renewal” requirement, and there are no application or renewal fees. The main determinant of whether a license stays active is whether the agent maintains at least one active appointment. An appointment is an authority given by an insurer or employer to a licensee to transact insurance or adjust claims on behalf of an insurer or employer. 

The only way the license can be canceled or expire (other than through administrative actions or by request) is if the licensee fails to maintain at least one appointment for more than 48 months.

Failing to complete your CE requirements by your CE due date does not mean that your license will expire. Your license will still remain active, and you will have up to 90 days to complete your CE requirements, pay a fine of $250, and sign a stipulation agreement to keep your appointments active. If you do not do this within 90 days, all appointments will be canceled, and you will be prohibited from transacting any new insurance business.   

Callout 1: Florida insurance licenses are considered 'perpetual" - facts about Florida insurance licenses

Your license will still technically remain active for a period of 48 months from the date your appointments were terminated, but you will be prohibited from transacting any new insurance business. However, you can continue to service and receive commissions for business earned prior to the appointment termination. 

During the timeframe of 90 days beyond your CE completion due date, up to 48 months beyond the dates your appointments were canceled, you can have your license reactivated without any penalty or fee by obtaining at least one appointment and completing any outstanding CE requirements. 

What if I Just Want to Keep My License Active but Can’t Get an Appointment? 

Many insurance agents find themselves in a situation where they do not actively sell insurance, but they wish to keep their license active anyway. Florida’s appointment requirement can make this challenging since most insurers and agencies want agents to be actively selling to provide them with an appointment. 

The good news is that Florida does offer agents the ability to keep their license active beyond the 48-month requirement by filing for an “unaffiliated” or “self-appointment.” This type of appointment allows you to serve as a consultant and will keep your license active beyond the 48-month requirement. 

However, you are not allowed to be appointed by any other company or entity, and you cannot receive commissions from any company or agency for business conducted while self-appointed. You will still need to meet any outstanding and upcoming CE requirements. Information on how to obtain this type of appointment is available on the MyFloridaCFO website FAQ page: MyFloridaCFO FAQ > eAppoint and Appointments.

Additional information on this topic, as well as helpful tips and answers to commonly asked questions, is available on the MyFloridaCFO website’s FAQ page: MyFloridaCFO FAQ.    

Callout 2: Person at desk typing on keyboard- Florida insurance agents can file for "unaffiliated" or "self-appointment' -4 facts

BetterCE Is Here to Help

At BetterCE, we provide more than the most convenient and affordable solution for insurance continuing education. Our agent support services are provided by experienced insurance licensing professionals who have helped thousands of agents easily navigate the renewal process.

Do you have a question or need assistance? Call 1-888-501-7330 for our customer care team. We also respond to emails via our Contact Form.

Featured: Special bulletin pinned to cork board- Special Bulletin: New Training Requirements for California Life Insurance Agents

SPECIAL BULLETIN: New Training Requirements for California Life Insurance Agents

Posted on 08.01.24

September 1, 2025

The California Department of Insurance has adopted two (2) new training requirements for California Life Insurance Agents who sell certain products. These new requirements are a result of SB 263, recently passed by the California legislature. Both training requirements will become effective January 1, 2025, and apply to both resident and non-resident life agents who sell certain products. 

4-Hour Life Insurance Policy Training Course

Agents whose licenses were issued on or after 1-1-2024 and sell life insurance policies other than term life with no cash value shall be required to complete this new 4-hour training course prior January 1, 2025. Agents licensed on or after January 1, 2025  are required to take this training before soliciting or selling any non-term life insurance products. Per the California Department of Insurance, agents licensed prior to 1-1-2024 do not have to complete this requirement. This is a 1-time training requirement.   

Callout 1: Two new training requirements for California life insurance agents- 4 hour course; 2 hour course

2-Hour Variable Life Insurance Training

A life agent who sells variable life insurance policies will have to complete two hours of training before each license renewal period. This is in addition to the current 4-hour annuity training requirement that agents must complete every 2 years.

The department has issued 2 separate notices related to these new requirements.  The notice related to the 4-Hour Life Insurance Policies Training Course can be located here: CA 4-Hour DOI NOTICE.  The notice related to the 2-Hour Variable Policies Training Course can be located here: CA 2-Hour Variable Training DOI NOTICE

The 4-Hour Life Insurance Policies course has been developed and approved by the California Department of Insurance, and is available here: 4-Hour Life Insurance Policies Course

The 2-Hour Variable Training Course has been developed and is available here: CA 2-Hour Variable Training Course

 

Featured: Businessman taking webinar course on laptop- Critical importance of understanding insurance CE credits for agents

The Critical Importance of Insurance CE Credits for Agents

Posted on 07.01.24

As an insurance agent in the USA, staying updated with your continuing education (CE) requirements is crucial for maintaining your license and ensuring compliance with state regulations. Understanding these requirements helps you stay compliant and keeps you informed about industry changes, enhancing your professional knowledge and service quality.

CE requirements can vary significantly based on the state in which you are licensed

While most states require agents to complete 24 credits every two years, others, like Nevada, require 30 credit hours every three years. Moreover, many states require agents to complete CEs specifically approved for their license type(s), while others allow any topic as long as the course has been approved. Additionally, nearly all states have some specific course topic requirements, such as three credit hours of mandatory ethics training per renewal period.

Special product training requirements also exist for agents selling certain products. For example, before selling flood insurance, agents must complete a flood insurance training course. Similarly, agents selling annuities must take an annuity training course, and those selling long-term care policies need initial and ongoing training every 2-4 years.   

What Are CE Credits? Why Do You Need Them?

Callout 1: Three hands holding continuing education speech bubble- quote from text about staying current with CE requirements-

At BetterCE, we offer all the resources you need to verify your compliance and easily meet your insurance CE requirements

We are compliance experts, and we understand the importance of getting it right. Our business is focused entirely on helping agents stay in compliance easily. Our website is designed to give you easy access to the information and resources you need:

  1.     State-Specific CE Requirements: View detailed CE requirements for your state on our State Requirements pages. These pages provide comprehensive information about your state’s CE requirements, links to view your CE transcript, check your license status, and renew your license.
  1.     Course Catalog: Our Course Catalog offers a wide range of online, self-study, and webinar courses designed to meet your CE needs. These pages also provide access to all of the resources we offer to help you understand your CE requirements, renew your license, and view your CE transcript. 
  1.     Same-Day Credit Reporting: We offer same-day credit hour reporting, so you can rest assured that your completed credits are promptly reported to state regulators. Additionally, we send an email notification once your credits have been reported, keeping you informed and up-to-date.
  1.     Complete Compliance Packages: Our compliance packages are designed by compliance professionals to streamline the course selection process for you. These packages include all necessary courses and resources to meet your CE requirements based on your license type(s) and location.

     5.    Compliance Support: Our call support staff are compliance specialists. They can assist you with all of your compliance questions and help confirm proper course selection. We can assist you with ongoing support to help you stay compliant, including reminders for license renewals and access to state-specific CE requirements.  

Callout 2: Five ways Better CE helps insurance agents remain compliant- listed

Consequences of Not Meeting Your Insurance CE Credit Requirements

Failing to complete the right insurance continuing education courses can have significant and sometimes career-altering consequences. Without the necessary CE credits, you face the very real risk of having your insurance license lapse or be suspended. This could interrupt your ability to do business and serve your clients effectively. This could result in late fees and even possible license termination.

Therefore, it is critically important to understand CE requirements prior to starting courses—or select a CE provider experienced in insurance compliance to provide guidance and support in selecting the proper courses.   

Callout 3: Four consequences of not meeting insurance CE credit requirements- listed.

Get Started on Your Insurance Continuing Education Credits Today 

Don’t let the complexity of figuring out what insurance CE courses you need to complete slow you down. With BetterCE, earning your insurance CE credits is straightforward, informative, and tailored to your needs. From understanding state-specific requirements and selecting the right CEU courses to easy course completion and reporting, BetterCE has you covered. Visit our website or call us at 1-888-501-7330 to discover how we can help you stay compliant and confident in your insurance career.

 

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