Georgia Course Approval Number: 47256
The total impact of an insurance claim can be either a most comforting or a most devastating event. As an agent, you have certainly come to realize that when your clients have problems, you have problems. This course strives to equip you with all the information necessary to make the claims process as smooth as possible, as well as inform about possible risk management techniques that could eliminate claims altogether.
This course represents a total of 7 credit hours of continuing education.
Topics include:
- An introduction to claims terminology
- A discussion of recent events that are shaping the claims process
- How the different departments in an insurance company affect, and are affected by claims
- Processes and techniques for dealing with claims

