The agent of the 21st century deals with stiff competition, fast-paced decisions and some very unpredictable insurance markets. To aggravate this condition, we live in an era where courts are very sympathetic to consumers. People seem to feel entitled to seek complete and generous compensation for the smallest problems, even when they are contributors or the discovered source. The consumer of our time has lost all respect for the status of the professional. This includes doctors, lawyers, teachers, clergy, real estate brokers, stockbrokers and insurance agents. Few would think twice about suing these professionals to receive satisfaction for an honest mistake, let alone one leading to a financial loss or injury. It is easy to see how selling insurance can lead to conflicts and legal disputes. This course strives to keep agents aware of potential pitfalls and keep them informed about the ethical implications of their actions.
This course represents 3 credit hours of general continuing education.
Topics Include:
- An introduction to different ways an Agent is open to Liability
- A look at conflicts the Agent might encounter with their Clients
- A discussion of conflicts the Agent might encounter with their Insurers
- How an Agent can avoid or at least prepare for situations where Liability is a concern
