Course Description
New York Course Approval Number: NYCS-284949
This course represents 7 Credit Hours of State Certified Continuing Education.
This course is designed to provide insurance agents with a strong foundation and practical understanding of Errors and Omissions exposures and E&O insurance. The course explains agent legal duties, standards of care, and common law principles such as negligence and agency. Through real-world examples and case studies, agents will learn how claims occur, how they can be avoided, and how proper procedures and documentation can reduce professional liability risk.
Topics Include:
- Agent Legal Responsibilities and Standards of Care
- Common Causes of E&O Claims
- Negligence and Agent Behavior, with Case Studies
- Tips for Avoiding Errors and Omissions
- How E&O Insurance Works, Including Claims-Made Coverage and Policy Provisions

