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Ethics in Insurance
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Question 1 of 25
1. Question
“Morals and values that guide decisions and behavior” is the definition of which of the following?
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Question 2 of 25
2. Question
A producer suspects a client lied on an insurance application but does not ask more questions about the subject to avoid being viewed as dishonest. The producer’s behavior is called _____.
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Question 3 of 25
3. Question
Ethics can be defined as the ____ and ____ that guide decisions and behavior.
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Question 4 of 25
4. Question
What legal duty under the law of agency requires the agent to yield his or her own interests in favor of the principal’s interests?
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Question 5 of 25
5. Question
Which of the following is NOT considered a conflict of interest in the insurance industry?
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Question 6 of 25
6. Question
_____ is the withholding of information material to the insurance coverage at hand.
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Question 7 of 25
7. Question
Which of the following is NOT a bad faith action?
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Question 8 of 25
8. Question
What ethical philosophy focuses on outcomes and determines conduct is ethical if the outcome is kind, good, fair, and/or right?
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Question 9 of 25
9. Question
The purpose of insurance disclosure is to _____.
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Question 10 of 25
10. Question
Which of the following individuals does not provide services as a fiduciary?
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Question 11 of 25
11. Question
Membership in a professional organization, or certification alone, _____.
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Question 12 of 25
12. Question
Which of the following is NOT a component of an unfair trade practice?
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Question 13 of 25
13. Question
Which of the following is NOT an element of a defamatory statement?
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Question 14 of 25
14. Question
Most unfair claims settlement practices fall into one of the following categories EXCEPT:
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Question 15 of 25
15. Question
State insurance laws do not apply to which of the following types of insurance plans that are regulated by ERISA?
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Question 16 of 25
16. Question
Debra has been experiencing pressure from other agents to commit “minor” misrepresentations that would help sell more contracts. Legal aspects aside, Debra takes a strong moral stance against this behavior and refuses to participate. In this way, Debra demonstrates _____.
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Question 17 of 25
17. Question
Shira is considered by her peers to have exceptionally high moral standards. She is an example of which of the following?
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Question 18 of 25
18. Question
Legally, an agent has a(n) _____ duty to yield his interests in favor of his principal’s.
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Question 19 of 25
19. Question
The four elements of the Theory of Planned Behavior include all the following EXCEPT:
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Question 20 of 25
20. Question
Khaled is an insurance agent who strives to always speak and behave honestly, use clear language to avoid misleading clients, and ensure all necessary information is present to initiate a contract. Khaled acts on the principle of _____.
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Question 21 of 25
21. Question
An individual acting in bad faith is one who intends to deceive, avoid fulfilling an obligation, or _____.
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Question 22 of 25
22. Question
A captive agent may represent _____.
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Question 23 of 25
23. Question
Focusing on the client’s goals and interests is the principal tenet of _____.
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Question 24 of 25
24. Question
Misrepresentation, rebating, and boycotting are all _____.
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Question 25 of 25
25. Question
If a producer exhibits “virtue,” the producer’s conduct shows _____.

